Secure Safe Support
Mistakes happen and Flexzion is happy to help provide solutions.
For customers that purchase one of our safe models, cash boxes or Key safes. The keys provided can be misplaced. Contact our offices at:
With your message, we ask that you provide the following elements:
– Your order number (it should resemble this 111-XXXXXXX-XXXXXXX) which can be found on your “order history” page of Amazon.com.
– 3 images of the lock (please ensure that the image is focused on the numbers around the lock and are focused)
-A phone number to contact you directly.
A set of replacement keys for our customers in the US will be:
A set of replacement keys for our customers in the UK will be:
A replacement key can be dispatched to your mailing address in as little as 2 weeks after payment is made.
Our associates will contact you as soon as possible payment over the phone and shipping confirmation. For any questions, our staff would be happy to help.